Orders & Shipping

How long does shipping take?

Orders are typically processed within 1-3 business days. Shipping times vary based on location:

  • Domestic (India): 4-5 business days
  • International: 12-15 business days

How can I track my order?

Once your order is shipped, you will receive a tracking number via email. Use this to track your package in real-time.

Do you ship internationally?

Yes, we ship worldwide! Shipping rates and delivery times vary by country.

Returns & Refunds

What is your return policy?

We accept returns within 14 days of receiving your order. Products must be unused, in original packaging, and with proof of purchase.

  • Domestic (India): 4-5 business days
  • International: 12-15 business days

How do I initiate a return?

Contact our support team at support@auradesoi.com with your order details, and we will guide you through the process.

When will I receive my refund?

Refunds are processed after we receive your returned item.

  • Domestic (India): 4-5 business days
  • International: 12-15 business days

Product Information

Are your perfumes vegan and cruelty-free?

Yes! All our fragrances are 100% vegan, cruelty-free, and free from parabens and harmful chemicals.

How should I store my perfume?

Store your perfume in a cool, dark place away from direct sunlight to maintain its fragrance quality.

How long does the fragrance last?

Our long-lasting formula ensures that the scent stays with you for up to 8-12 hours.

Payments & Discounts

What payment methods do you accept?

We accept all major credit/debit cards, Pay UPI, Net Banking, and digital wallets.

Do you offer discounts or promotions?

Yes! Check our website for current offers, and subscribe to our emails for exclusive discounts.

Contact & Support

How can I contact customer support?

You can reach us via:

Do you offer wholesale options?

Yes! For wholesale inquiries, email us at wholesale@auradesoi.com.

For more information, visit our website: www.auradesoi.com